Get Our Virtual Office Packages as low as $70/month
Our use of cutting-edge technologies allows us to help you achieve key omni-contact management goals: improved response time and enhanced quality of response that increase client stickiness.
Solutions
Virtual Office Support (VOS)
Our use of cutting-edge technologies allows us to help you achieve key omni-contact management goals
Instant Messaging/Text Chat
Allows agents to communicate together via text messaging, without the need to rely on third party internet messaging systems or give out personal phone numbers
Contact Center Services
Taurainesu through a strategic Canadian Company, leverages a state of the art Contact Center enhanced solution, deployed in a fully redundant architecture.
CRM Integration
Taurainesu Solutions leverages an in-house built CRM, as a powerful solution supporting Contact Tracking / Dispositioning, Case Management and related data gathering / relationship management functions.
Our Mission
“Deliver a superior customer experience to our clients and their customers, through executional excellence and industry leading insights.”
Quite simply our vision focuses on our belief that this very commoditized BPO service delivery space needs to evolve to a place where services are delivered with a much higher degree of consistency, where commitment are kept and the value lens is focused on not averages of days in a month, but rather on delivery of our promises every day.
More than merely words on paper, our business plan requires execution against this Mission. It has become the expectation of our employees, clients and shareholders.